Fill out the profile section of the application ONE TIME
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Follow your application in real time
Getting started:
Log on: www.delawarestatejobs.com
Click the DEL link
• Review job postings and select one that interests you
• Ensure you meet all of the Job Requirements
• Scroll down to the bottom of the page and click on Apply Online
• Follow the steps to completing your profile (Help button at top of page)
• Review your application
• Press submit to send your application to Human Resource Management
No e-mail address?
The providers* listed below offer FREE e-mail.
*These e-mail providers are in no way affiliated with the State of Delaware
Note: If you are a "NEW USER" you will need to set up a new user ID and password (see page 6 of DEL Applicant User Guide for instructions). Once you have submitted this information, the system will walk you through filling out your application. The FAQ’s listed below will also guide you through the process.
Thank you for considering a career with the State of Delaware!
Q. How do I Register a New Username?
A. There are two ways to register. If you have not found the job that you want to apply to but you do want to enter your profile (demographics, work history, education etc.) follow these instructions:
Once logged into DEL, scroll down to "Practice Application" (found right below "Narrow Your Job Search"). You will need to read the application instructions and scroll to the bottom of the page. You will check the box that indicates that you agree with the above terms of use. Then click the box that reads "I am a NEW USER". This will take you to a screen where you will enter some personal information and chose a UserID and password. Once you have entered all of the information, click submit. An application will open and you will need to fill out all required questions. To save this, go to the "Send" Tab and send to the State of Delaware. You are now registered in DEL and can copy your profile into other applications when a job becomes available. For further information refer to the DEL Applicant User Guide.
If you are ready to apply to an actual job that is listed on our Career Opportunities page follow these instructions:
Once you have found the job posting that you wish to apply for, click on the title of that job and a new window opens with more information about the job and an "Apply Online" link. If you are sure that you meet the job requirements, click on the "Apply Online" icon. This will take you to the Application Instruction page. Read the information, agree to the terms of use and click on the button "I am a NEW USER" if you have never used DEL before or "I have REGISTERED PREVIOUSLY" if you have already applied to a job in DEL. For further information refer to page 8 of the DEL Applicant User Guide. Back to Index
Q. Why do I have to Register a Username?
A. The system requires a unique way to identify all applicants. In addition, it allows the system to retrieve your saved applicant data (Name, Address. Employment/Education History) so you do not have to re-enter information that does not change each time you apply.
Note: If you forget your user name or password do not create a new profile. Follow the instructions for FAQ #4 on how to retrieve the information or contact us at jobs@state.de.us. Back to Index
Q. What if I do not have an e-mail address?
A. You do need an email address to receive notifications of new job postings and confirmation letters. If you do not have access, our website at www.delawarestatejobs.com has a link to free e-mail providers on the "How to Apply" Tab. Back to Index
Q.How can I request my Username or password if I have forgotten them?
A. If you forget your UserID or password, click on the Tab "My Applications". You will see two links on this page, "Forgot Your UserID?" or "Forgot Your Password". Click the appropriate link and fill in the information requested. Click the "Retrieve ID" or "Send my password" box and an email will be sent to you with the information requested. Back to Index
Q.Is it safe to enter my personal information online?
A. Yes. All information you submit for the Online Employment Application will be encrypted using industry standard 128 bit encryption and verified by VeriSign. The State of Delaware will never Sell, Rent, or Lease your personal information to third parties. Back to Index
Q. Do I have to download a State application?
A. No, one of the advantages of the online Employment application is you do not have to download or email anything. Once you complete all of the steps your application will be submitted completely online from your web browser. Back to Index
Q. Can I close the Online Employment Application and finish it some other time?
A. Yes. The system is setup to automatically save your data every time you complete a section by pressing the Save and Continue button. To finish your application at a later time simply click on "My Applications" from the home page and select the application that you need to finish. The application will have a "Finish" symbol at the top to remind you that the application is not complete. Click on this symbol and you will be back in your application and can continue or make revisions. Back to Index
Q.Can I copy and paste my resume from Word into the Online Employment Application?
A. Yes. You can upload a resume as an attachment from your file system. Uploaded attachments must have a description. The following types of attachments can be uploaded ( "doc", "jpg", "pdf", "xls", "rtf"). You will upload this information on the "Resume" Tab of your profile. Back to Index
Q. Why do some fields have a red asterisk(*) next to them?
A. The red asterisk indicates that the field is Required. You will not be allowed to proceed until you enter an answer for that field. If you cannot answer the field, enter N/A into the field. Back to Index
Q. Why do some fields restrict the amount of characters I can enter?
A. To preserve the pagination of the application for printing, we had to limit certain fields to a specified amount of characters. If you need to enter more than the maximum amount of characters allowed, you can upload an attachment with further details under the "Resume" Tab as long as the attachments are "doc", "jpg", "pdf", "xls", or "rtf" files. Back to Index
Q. How do I submit my application online, after I have completed all of my information?
A. After you have filled in all of your information, and you have reviewed your application, click on the "Send" Tab. Once you have submitted your application no changes or additional information can be submitted so make sure you review your application carefully. Read the Applicant Release of Employment Information and check the boxes that indicate that you agree to the terms and submit your application to the State of Delaware. You will receive a confirmation e-mail. If you do not receive this confirmation, you should e-mail jobs@state.de.us and state the problem in the subject line. Back to Index
Q. How do I know if my online application was submitted?
A. If you have successfully submitted your application online, you will receive a confirmation e-mail. If you do not receive a confirmation e-mail, you may not have successfully submitted your application. Send an e-mail to jobs@state.de.us to verify the submission. Back to Index
Q. How do I print a copy of my confirmation page and application?
A. When you are on the "Review" Tab, click on the print tips. Read these tips and set your margins to what is listed. Close this window and click the "Print My Application" button. Back to Index
Q. If I submit an application at 11:59p.m. on the closing date of a position will it be accepted?
A. Yes. Applications submitted using the Online Employment Application are date and time stamped when you press the submit button. If you submit the application at 12:00 am, you have missed the deadline. Back to Index
Q. If I did not print a copy of my application when I submitted it, how can I get a copy for my records?
A. If you submitted your application without printing a copy of you application for your records, just go to the "My Applications" Tab and select the application you submitted. Click the "Review" icon and the application opens. At the top of the application you will see a blue button labeled "Printing Tips". Read this and set your margins if necessary and then click the blue button "Print My Application". Back to Index
Q. How do I attach my DD214 to the online application?
A. The online application is not set up to accept your DD214. Please fax or deliver your DD214 to the Human Resource Management office listed here within 24 hours of the posting closing date:
Q. How do I attach my college transcript or other required documents to the online application?
A. Do not submit copies of evaluations, letters of reference, training certificates or college transcripts. Such information may be provided at the time of interview if requested by the hiring agency. Back to Index
Q. How do I sign the online application?
A. A. When you are in the "Send" Tab of the application and when you check the boxes that you agree to the terms given, you are acknowledging that you are signing the application. Checking the boxes serves as your signature. Back to Index
Q. How do I report an error or problem?
A. If you have an error or problem you should email jobs@state.de.us and indicate the error or problem in your e-mail. Back to Index
Q. I try to submit my application but the system will not allow me to save or send it.
A. Read the steps below to troubleshoot:
Make sure your pop-up blockers are off.
Make sure you have completed all information on the application and supplemental questionnaire including checking the location for this particular recruitment on the profile tab. The supplemental questionnaire will not copy automatically and you will need to complete it each time you apply.
If you need information from a supplemental questionnaire you completed for a prior application, use a printed supplemental questionnaire as the reference for typing the information into the new supplemental questionnaire or copy the information, as explained below:
To copy information from a prior supplemental questionnaire, open the application that has already been submitted and copy the information that you want into a Word document. Completely exit the previously submitted application before opening the new application. Copy the information from the Word document into the new supplemental questionnaire. Make sure your responses to the questions on the supplemental questionnaire are what you want to submit (The supplemental questionnaire and job requirements may have changed since your last submission).
Check to see that you only have one application open at a time (If you have opened another application that was previously submitted, you may be trying to make changes or submit the old application and the system won't allow the changes to be saved to a prior application or allow you to submit an old application). Remember NEVER have two applications open at the same time.
If by accident you have clicked on a previously submitted application, you will see this message at the top of the page when you open it
If by accident you click on an application in which the deadline has passed, you will see a pop-up that tells you that the filing deadline has passed and your application will not be considered for the job.
To ensure that you have the right application open, follow these steps:
Completely close all windows on your desktop (do not just minimize the window). Go back into DEL and click on "My Applications". Enter your user ID and password and click "Retrieve Application". A window opens and shows a list of all of the applications that you have started or submitted:
If you have started an application, you will see the icon.
If you have already submitted an application you will see the icon.
Make sure you look at the Recruitment Number to ensure you are selecting the application that you want to finish. Remember, it should have a "Finish" icon next to it.
Click the icon and when the window opens double-check the Recruitment Number at the top of the application to ensure you have selected the correct recruitment.
Complete all fields on your application and supplemental questionnaire. Click the tab on the application labeled . Review your application thoroughly before submitting. When you are sure all sections are accurate, go to the tab to submit your application.
Q. What does it mean when I click the submit button on the Tab and I get a pop-up like this:
A. If you receive a pop-up like the one above when trying to submit your application, it means that you have not completed all of the required fields on the application. The pop-up will direct you to the tabs that are missing information. In this case, you would need to go back to the Supplemental Questionnaire, the Profile and the School tab and ensure that all fields that have a red * are filled in. Make sure that you save and continue on each tab after you have entered the required information on that tab. If you do not save, you will continue to get the pop-up. Back to Index
Q. I submitted my application and realized I need to make an update. When I go into the application it does not allow me to save my changes.
A. Once you have submitted an application you can not make changes. If you try to make changes to an application after submitting it, you will get a pop-up indicating that the application has already been submitted and any changes that you make will not be saved.
Remember before you submit an application you need to review all sections to ensure they are complete and accurate. There is a tab on the application labeled . Make sure you click on this tab before submitting. If there are any changes that you need to make, click the button next to the section of the application that you want to make the change. Make the change and then make sure you click the save and continue button at the bottom of the page. When you are sure all sections are accurate, go to the tab to submit your application.
Note: If the information that you need to update is your contact information such as address, phone, e-mail address, or password, you can update this by going into .
Q. I received an error message when I was in my application. What do I do?
A. Errors can happen for various reasons. When using the internet, it is good to turn off "Show friendly HTTP error messages" in your internet options. If you do this when an error does occur, you will be able to see the actual error.
To do this, Go to your toolbar and click "Tools" and go to Internet Options.
Go to the tab
Scroll down to
Under this section you will see
Make sure this box is not checked
Save your changes by clicking "Ok"
If you should receive an error, write down the exact wording of the error message you receive and send it to jobs@state.de.us. It is very helpful if you also outline in the e-mail what you were doing at the time of the error. Example: "I was in the Profile tab and hit the "Save and Continue" button and received the error."
Before sending the e-mail, log completely out of DEL. Try to go back into your application to see if you get the error again. Note what happens in the e-mail.
Someone from Human Resource Management will contact you after the e-mail is received.
You may also contact the Employment Services Offices nearest you for assistance in completing the application.
Q. I forgot to attach my resume to the application, can I fax it?
A. Once you submit an application you can not make changes. We do not accept resumes separately. A resume is optional; it is not a required part of the application. If you are selected for an interview, you may bring a copy with you to share with the interview panel. Back to Index
Q. When I registered a user name and password, I incorrectly entered my social security number. How do I change this?
A. When registering you are required to enter your last four numbers of your social security number, your date of birth and your first three letters of your name at birth. If you make a mistake on any of these fields and submit in error you can not fix the problem. You must contact us at jobs@state.de.us and our administrator will correct the information. Back to Index
Q. I received an e-mail that I met the job requirements but I have not heard anything about interviews. When will I be notified?
A. If you are selected for an interview the agency will contact you directly by e-mail or phone. To help you follow the status of the recruitment, DEL features many self-service tools. On the Career Opportunities page click on . Search by Job Title and Recruitment Number for the position that you applied to. The status board should tell you when applications are being reviewed, when the agency plans on conducting interviews with selected applicants, and when the position is filled.
Q. How do I get a state job?
A. To secure a job with the state, you would need to make sure you apply online before the deadline, meet all job requirements and provide specifics about each job requirement that details your education, training and/or experience as required by the job requirement in the Supplemental Questionnaire narrative boxes. For more information click on this link: http://www.delawarestatejobs.com/pages/apply.asp Back to Index
Q. I want to apply for a job but I do not see it listed?
A. If you do not see a job listed on our Career Opportunities page it indicates that we do not have any current openings for that position. We only accept applications for positions listed on the career opportunities page. Click to sign up for an e-mail notification of new jobs. Back to Index
Tab and I get a pop-up like this:
icon.
icon.
. Review your application thoroughly before submitting. When you are sure all sections are accurate, go to the 
button next to the section of the application that you want to make the change. Make the change and then make sure you click the save and continue button at the bottom of the page. When you are sure all sections are accurate, go to the 
.
tab
. Search by Job Title and Recruitment Number for the position that you applied to. The status board should tell you when applications are being reviewed, when the agency plans on conducting interviews with selected applicants, and when the position is filled.
to sign up for an e-mail notification of new jobs.